أرشيف الوسم : customer experience

Lucid Expands Footprint in Saudi Arabia with New Al Khobar Studio, Completing a Three-City Network Across Riyadh, Jeddah, and the Eastern Province

Lucid Group, Inc. (NASDAQ: LCID), maker of the world’s most advanced electric vehicles, today announced the opening of its new Lucid Studio in Al Khobar, marking a landmark expansion that strengthens Lucid’s growing presence in Saudi Arabia. The new facility offers more drivers in the Kingdom the opportunity to experience …

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Almajdouie Changan Continues Service Network Expansion with the Opening of New Changan Branch in Al-Majma’ah

As part of its ambitious strategy to strengthen its presence in the Saudi market, Almajdouie Changan has announced the opening of a new branch in the city of Al-Majma’ah, in partnership with its authorized dealer, Al-Kathiri Motors. The new facility is a fully integrated center that includes a showroom, service …

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Saudi consumers want AI that understands them, not just serves them, according to ServiceNow research

ServiceNow, the AI platform for business transformation, has released its Consumer Voice Report 2025, revealing a shift in what Saudi consumers expect from customer service. It’s no longer enough for AI to simply automate tasks or respond quickly. Today’s consumers want AI that works hand in hand with emotional intelligence …

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